Discover Card: E-mail Smarts

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E-mail is a convenient and affordable way to stay in touch with relatives and friends and communicate with business associates. Play it safe when using e-mail by following these simple tips.


	Cardmember Tip



	If you suspect that an e-mail claiming to be from Discover® Card is fraudulent, please call 1-800-DISCOVER (1-800-347-2683) right away.


	Don’t reply to any e-mail requesting personal information. Legitimate companies will not send you e-mail requesting that you reply with personal or private information, such as: Account number Cardmember ID (CID) Card expiration date Account Center user ID or password Birth date Driver’s license number Mother’s maiden name Don’t send e-mail containing confidential information. Regular e-mail is not a secure method of sending private information. To contact Discover Card regarding your Account electronically, log in to the Account Center, go to Customer Service and send us a secure message. Avoid unknown e-mails. If you don’t know the sender, delete it. Some e-mail may contain viruses whose sole purpose is to wreak havoc on your hard drive. Other e-mails are fishing for live addresses. Don’t ask to "unsubscribe." This only confirms they’ve reached an active e-mail account and will usually increase the amount of unsolicited e-mails you receive. Be alert for e-mail scams. Offers of free money or requests for a user ID, Account number or password are usually fake. When an e-mail sounds too good to be true, it probably is. Don’t respond to it. Just delete it. Be cautious before clicking on a link contained in e-mail. Some scam e-mails will direct you to a phony, look-alike site that will ask you for confidential information. Don’t be fooled. Verify that the Web site is legitimate and, if necessary, check with the company first before entering any private information into a Web site received from an e-mail link. Verify the authenticity of e-mail from Discover Card. Discover Card will never send you any e-mail that directly requests your Account or personal information. You can verify the authenticity of an e-mail by checking the address that it is sent from. E-mails from Discover Card will come from one of these addresses: discovercard@email.discovercard.com discovercard@service.discovercard.com websupport@service.discovercard.com discoverbusinesscard@email.discovercard.com Report suspected fraudulent e-mails to Discover Card. If you receive an e-mail that claims to be from Discover Card that you suspect might be fraudulent, call 1-800-DISCOVER (1-800-347-2683) immediately. A Customer Service Representative can verify whether or not the e-mail was actually sent by Discover Card.


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